Legal PagesSMS Terms and Conditions
SMS/MMS consent, STOP/HELP, quiet hours, message frequency, carrier fees, restaurant responsibilities, and opt-out handling.
Version 2026.06.07 | Effective June 7, 2026 | Last updated June 7, 2026Consent and message types
- By opting in, users consent to receive SMS/MMS messages from HostKit, restaurants using HostKit, or both, depending on the signup, reservation, review, support, campaign, or checkout context.
- Messages may include transactional updates, reservation reminders, review requests, missed-call replies, support messages, billing/service notices, promotional campaigns, and opt-out confirmations.
- Marketing texts require legally valid consent. Consent is not a condition of purchasing goods or services unless the message is necessary to deliver the requested service.
STOP, HELP, frequency, and fees
- Reply STOP, CANCEL, UNSUBSCRIBE, END, or QUIT to opt out where supported. HostKit may send one final confirmation message after opt-out.
- Reply HELP for help where supported, or contact support@hostkitapp.com.
- Message frequency varies by restaurant, campaign, reservation, review, support, and service workflow. Message and data rates may apply.
Restaurant responsibilities
- Restaurants must collect, store, and honor consent and opt-out records for customer messaging.
- Restaurants must avoid prohibited content, misleading claims, unlawful promotions, discriminatory targeting, and messages sent outside applicable quiet-hour rules.
- Restaurants are responsible for customer-facing message content they create, approve, or send.
