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Acceptable Use Policy

Rules for restaurant content, customer messages, reviews, AI outputs, campaigns, prohibited products, security abuse, and takedowns.

Version 2026.06.07 | Effective June 7, 2026 | Last updated June 7, 2026

Prohibited use

Do not use HostKit for unlawful content, spam, harassment, deceptive reviews, fake ratings, prohibited products, discriminatory targeting, malware, scraping, credential abuse, or security testing without authorization.
Do not send messages without required consent or after opt-out. Do not use misleading sender names, deceptive subject lines, or hidden advertising disclosures.
Do not publish inaccurate allergen, ingredient, price, promotion, availability, safety, health, or nutrition claims.

Restaurants must own or have rights to photos, logos, menu text, reviews, customer data, campaign lists, and uploaded content.
HostKit may remove, disable, or restrict content that appears unlawful, abusive, infringing, unsafe, inaccessible, misleading, or otherwise risky.
Copyright, trademark, privacy, content, or DMCA-style takedown notices can be sent to legal@hostkitapp.com with enough information to investigate.

AI and automation must not be used to impersonate people, generate deceptive reviews, hide disclosures, produce unlawful targeting, or send messages without human review where review is required.
Restaurants must review AI drafts before publishing or sending them.